Frequently Asked Questions

Find answers to common questions about your orders and our products.

When will my pre-order item ship?

Pre-order items ship on or around the release date listed on the product page. If your order contains both in-stock and pre-order items, the entire order will ship together once the pre-order is available.

Can I change my shipping address after placing an order?

Address changes can only be made within 1 hour of purchase. Please contact our support team immediately with your order number to request a modification.

Are the concert posters shipped in protective packaging?

Yes, all posters are rolled in kraft paper and shipped in heavy-duty crush-resistant tubes to ensure they arrive in mint condition.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International customers are responsible for any customs fees, duties, or taxes incurred upon delivery.

How do I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.

Are the apparel sizes true to fit?

Most of our apparel is standard fit. We provide a detailed size chart on each product page to help you find the perfect fit before ordering.